FAQ

Once you have purchased your tickets, you will receive an email confirmation from the shop. Please, keep them.

Once you have arrived, please go to any festival milonga that is happening at the moment. There, you will find our reception desk. Please present your email confirmation together with an ID, passport, or similar document to the reception staff. In return, you will receive an envelope with tickets to all the milongas you picked in the shop. If you have bought tickets for yourself and your partner, you will receive both.

There are no physically printed tickets for the workshops. The workshop staff at the Officers’ Casino (Zyblikiewicza 1) keeps the list of workshop participants. Please give your name to the workshop staff and they will show you the correct room.

The list of your milongas and workshops was sent in the e-mail, in which you also received payment details. Look in your mailbox for messages from krakusaires@gmail.com also check the SPAM folder.

Transferring the whole package to another person: Please contact us at info@krakusaires.com.

Selling a single ticket: We do not mediate in the transfer of single tickets. However, you can still sell single tickets to other people of the same role (as organizers we attach importance to the role balance) yourself. We encourage participants to use Facebook group to buy and sell tickets. However, you can do this only if you already have your physical tickets in hand.

Officers’ Cassino, Zyblikiewicza 1

It takes 20 minutes by train directly from an airport building to the city center. The train goes every 30 minutes. Uber or taxi is also very cheap – ca. 20–30 PLN.

We do not have any agreements with local hotels. In addition, the hospitality market in Kraków is changing quickly, so we cannot recommend anything for sure. In general, our suggestion is to check Airbnb – it’s a great opportunity to stay in one of the historic buildings in the city center.

If you participate in a variety of festival activities, we recommend looking in the Old Town (Stare Miasto) area, as well as Kazimierz. Most of our venues are centrally located, except for the Salt Mine and the Aviation Museum.

We recommend a train to Wieliczka (from the main railway station) or the 304 bus.

For more info about the railway, see the website. For buses, we recommend jakdojade app.

There is little to no public transport at night, so Uber or taxi are the best options when coming back to the city.

Taxi Wieliczka:
+48 697 125 529
+48 509 661 189
+48 537 375 008.

The underground temperature is close to regular room temperature. There’s a spacious cloakroom, a restaurant, toilets, and a smoking zone.

You can easily get to the Aviation Museum using public transportation. We recommend using the jakdojade app.

When coming back, we suggest sharing a taxi with other participants, as the trams and busses go less frequenlty.

Each of our milongas has a different atmosphere, but overall the festival is an elegant event. For the night milongas ladies wear evening dresses and their best sets of jewelry, and gentlemen opt for a suit. Afternoons are a bit more relaxed, but still not casual. Afterparties are carefree, but sophisticated.

We recommend checking the pictures from night milongas at Słowacki Theatre and Wieliczka, afternoon at Guild’s Hall, and Fenix afterparty, to get an idea.

There will be a bar with snacks and beverages at all our night and afternoon milongas. In addition, Wieliczka Salt Mine has a very good restaurant. Because of that, we would kindly ask you to not bring your own food and alcohol.

Other than that, Kraków is full of lovely places to eat. Please check our map.